Resolved -
The delay in statistics display on BizStack Console that we reported earlier has now been resolved.
The background processing that generates aggregated statistics has caught up, and all affected statistics and charts are now displaying correctly.
As previously communicated, the underlying raw data submitted by your devices was stored correctly throughout the incident, and no data loss occurred.
We confirmed this delay was happening during the period between 17:30 JST and 20:30.
We sincerely apologize for the inconvenience this may have caused.
May 14, 04:40 PDT
Update -
We are continuing to work on a fix for this issue.
May 14, 04:38 PDT
Identified -
[Overview]
We are currently experiencing delays in the display of aggregated statistics data on BizStack Console. Some statistics or charts may temporarily be missing.
[Impact]
Aggregated statistical values displayed on BizStack Console may be temporarily delayed or unavailable.
[Data Integrity]
The underlying raw data submitted by your devices is being stored correctly, and no data loss has occurred. Once the background processing that produces these statistics catches up, the affected views will return to normal.
[Current Status]
We are working on recovery. We will post updates on this page as the situation progresses.
We apologize for the inconvenience.
May 14, 04:01 PDT